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Make Medicare Work Coalition (MMW) Materials
for Working with Individuals who are
Deaf or Hard of Hearing

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The Make Medicare Work Coalition (MMW) is a collaboration to promote access to affordable health care options in Illinois. MMW is led by AgeOptions, Health & Disability Advocates, and Progress Center for Independent Living. We provide materials, training, and technical assistance to professionals serving older adults and people with disabilities to enable them to help their clients access health care and prescription drug services and supports. MMW was created through generous support by the Michael Reese Health Trust, the Retirement Research Foundation, and the Chicago Community Trust.

Below are some of our MMW resources and educational materials for professionals working with individuals who are deaf or hard of hearing.

        MMW Videos in American Sign Language

Click the link above to view videos created by MMW, in partnership with the Chicago Hearing Society, with information on the Health Insurance Marketplace and the Medicare Medicaid Alignment Initiative. This page also includes videos on Medicare benefits in American Sign Language created by the Centers for Medicare & Medicaid Services. The videos include closed captioning and voice over narration and aim to relay important information in alternative formats that can be useful not only to people who use ASL, but also to individuals who may have low vision or whose first language is not English.

Glossary of Medicare Terms in American Sign Language                (.wmv file)

MMW created the following video glossary to help counselors learn how to sign Medicare terminology in American Sign Language.  (Please note that the link to this video is a Windows Media file download (.wmv file), so it may take some time to download.)


MMW Toolkit for Working with Clients Who are Deaf or Hard of            Hearing

MMW created the following toolkit for counselors on working with clients who are Deaf or Hard-of-Hearing (HoH).  The toolkit contains information about hearing loss, methods for communicating with individuals who are deaf or HoH, options for working with sign language interpreters, telecommunication relay services and other technologies that can be used to communicate with individuals who are deaf/HoH, and resources for planning accessible events.