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Services/Programs

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Living Well in Your Home and Community

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Living Well in Your Home and Community

Safety and Well-Being

Access Information & Resources

BenefitsCheckUp


Take Charge of Your Health


Take Charge of Your Diabetes

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Caring Together, Living Better (CTLB)


Senior Medicare Patrol (SMP)


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AgeOptions supports services and programs that make it possible for older adults to live independently in their homes and communities. Our Information and Assistance specialists will help you determine which programs and services will be helpful to you or a loved one and assist you in gaining access to them.

These services and programs are listed below.

For more information, call AgeOptions at (708)383-0258.

 

Information and Assistance

Aging and Disability Resource Center

AgeOptions is the Aging and Disability Resource Center (ADRC) for suburban Cook County with our partner, the Progress Center for Independent Living. ADRCs provide access to services and information to older adults, caregivers and people with disabilities.   

Central Point of Access

AgeOptions serves as a central point of access where older adults, caregivers and people with disabilities can receive information and gain access to benefits and services.

Experienced staff respond to thousands of inquiries each year about programs and services for older adults. They directly connect callers to local senior service agencies, eliminating the need for additional phone calls.

For information and assistance, call AgeOptions at (708)383-0258.

Adult Day Services

Alternative daytime care arrangements are available for older adults who are unable to stay alone.

AgeOptions connects older adults who are not able to stay home alone with adult day service centers that provide social activities and health-related services during daytime hours. These centers offer alternatives to in-home care or nursing home placement while enabling caregivers to maintain their daily routines.

BenefitsCheckUp.org

This comprehensive website helps those 55 and older identify and obtain information about the benefits they are eligible for, and enroll in public benefits programs: www.benefitscheckup.org/ageoptions

Benefits Information and Enrollment

Older adults and people with disabilities can receive information about benefits, be screened for eligibility and receive assistance in enrolling in public benefit programs at community-based locations. AgeOptions staff will connect you to our partner agencies that can assist with enrollment in programs in areas such as prescription drugs, medical care, food and utilities.

SHIP – AgeOptions is a Senior Health Insurance Program (SHIP) site, providing health insurance counseling for Medicare beneficiaries and their caregivers. SHIP is sponsored by the Illinois Department of Insurance.

SHAP – Community-based sites that are part of the Senior Health Assistance Program (SHAP) provide information, educational programs and individual counseling for older adults, people with disabilities and those who care for them about programs that help pay for prescriptions.

Caregiver Support

Caring for an older adult can be a rewarding yet challenging experience. AgeOptions and our partner agencies offer a variety of resources to assist caregivers in caring for both their loved one and themselves. These include in-home and outside respite care, support groups, counseling, education and other services. Caregivers of people under age 60 with dementia or related disorders are also eligible for caregiver services.

Caregiver Resource Centers – At community-based Caregiver Resource Centers, specialists provide services to enable families to cope with the stress of their roles, including counseling, training and education, support groups, workshops, care coordination, referral sources, individual counseling and peer support. Call AgeOptions to find a Caregiver Resource Center near you.

Caring Together, Living Better – AgeOptions coordinates this partnership of faith-based and community organizations dedicated to supporting families caring for an older adult. Click for more information.

Respite Care – Respite care is available to caregivers who would not otherwise be able to have a temporary break from their caregiving duties. Professionals care for the older person either in-home or out-of-home. In addition, the AgeOptions Legacy Corps has trained volunteers who provide companionship to older adults from veteran families in order to give the family caregivers regular respite.

Care Coordination

Assistance with tasks such as dressing, light housekeeping and meal preparation may make it possible for some older adults to remain in their own homes.

AgeOptions can connect older adults who are unable to live at home without assistance with care managers who will initiate a process to identify their needs. Care managers work closely with the older adult and family members to develop a service package that respects each individual’s wishes while supporting health and safety.

In some cases customized services may be approved for qualified lower income older adults who have limitations performing activities of daily living in their homes. These services may include medical care and supplies; family and household support such as emergency food assistance, ramps and respite care; assistive devices and other goods or services related to health and safety.

Chore/Housekeeping Assistance

Some older adults may need assistance keeping their homes clean and functional in order to remain independent.

Homemaker Service through the Illinois Community Care Program is an option for older adults who meet certain financial eligibility requirements. In addition to housekeeping, trained homemakers may assist with self-administered medications, personal care and chores outside the home. Housekeeping service may be provided on a limited basis.

Economic Security Initiative

Counselors provide personalized assistance to individuals 55 and older who are struggling economically by assessing their needs and identifying ways to meet them. This program provides connections to resources to help older adults regain their financial footing, including public benefits, legal services, jobs, housing, health and in-home services.

Elder Abuse, Neglect and Financial Exploitation
Intervention and Prevention

Specially trained case managers at agencies designated by AgeOptions and the Illinois Department on Aging investigate reports of abuse, neglect and financial exploitation of older adults in order to resolve problems and arrange for appropriate assistance.

To report suspected elder abuse, neglect or financial exploitation, call the Illinois Department on Aging’s Elder Abuse Hotline at (866)800-1409. Reports may be made anonymously.

Information is also available by calling AgeOptions at (708)383-0258.

Farmers Market

This seasonal program provides coupons for eligible older adults to use at participating local farmers markets, making fresh fruits and vegetables more affordable. Please call AgeOptions for locations and availability.

Grandparents and Other Relatives Raising Children

AgeOptions and our partner agencies support grandparents and other non-parent relatives who are raising children or caring for persons with disabilities who are between the ages of 19 and 59.

Health Care Access and Information

AgeOptions counselors provide neutral information and decision-making support on health care options, including Medicare benefits and programs, enrollment, Part D prescription drug plans and managed care options.

Community-based sites that are part of the Senior Health Assistance Program (SHAP) provide information, educational programs and individual counseling on programs that help pay for prescriptions to older adults, people with disabilities and those who care for them.

Health Promotion and Disease Prevention

AgeOptions provides education and services that support healthy living through Take Charge of Your Health, an evidence-based program for participants with chronic health conditions to learn how to thrive and not simply survive. Six-week workshops meet for two and a half hours each week and are led by two certified class leaders who have either personal or professional experience with ongoing health conditions.

Click for Workshop Calendar

Four versions of the program are offered throughout suburban Cook County:

Take Charge of Your Health: Live Well, Be Well – Provides information and self-management skills for older adults with ongoing health conditions, and their caregivers.

Tomando Control de su Salud – A culturally adapted Spanish language version of Take Charge of Your Health.

Take Charge of Your Diabetes – Provides information and self-management skills for older adults who have diabetes, and their caregivers.

Tomando Control de su Diabetes – A culturally adapted Spanish language version of Take Charge of Your Diabetes.

Take Charge of Your Diabetes Plus – An eight-week version of the Take Charge of Your Diabetes program that includes individualized assessment and consultation with a Registered Dietitian. For more information click here.

Home Repair

Minor modifications may be available to enable older adults to remain safely in their homes.

Housing Assistance

AgeOptions can provide information about available housing options for older adults.

Legal Assistance

AgeOptions can make referrals to organizations that provide assistance in settling non-criminal legal matters, protection of legal rights, advocacy and education.

Meals and Nutrition Services

Home-delivered meals and community dining programs provide nutritious meals for older adults.

Home-delivered meals provide nutritious meals to older adults who are homebound and unable to shop for groceries or prepare meals on their own. Typically, volunteers deliver lunchtime meals daily or weekly.

Community dining options are provided at a variety of locations throughout suburban Cook County. These sites offer freshly served, balanced hot meals, nutrition education, socialization and activities. Some sites offer culturally appropriate meals for certain ethnic groups.

Moving from a Nursing Home to Independent Living

AgeOptions works with nursing facilities in suburban Cook County to ensure that anyone able to move to independent living will be supported.

Transition coordinators assist Medicaid-eligible older adults who have been in a long-term care facility six months or longer and are interested in moving back to a community living setting. Assistance may include help locating housing, one-time funding to set up housekeeping and assistive technology and home modifications when needed. Coordinators also continue to work with clients after the transition.

Nursing Home Advocates

The Long-term Care Ombudsman program represents and advocates for the rights of long-term care facility residents age 60 and older and protects and promotes their quality of life.

Senior Centers

Senior centers in communities throughout suburban Cook County are gathering places for older adults to enjoy social and recreational activities, dine, attend classes and take part in health and wellness programs.

Senior Dining

Community dining options are provided at a variety of locations throughout suburban Cook County. These sites offer freshly served, balanced hot meals, nutrition education, socialization and activities. Some sites offer culturally appropriate meals for certain ethnic groups.

Telephone reassurance

Phone calls to check in with older adults who are isolated. Contact AgeOptions to find out if this service is available in your area.

Transportation

AgeOptions supports a number of programs for older adults that provide transportation to medical appointments and to do essential errands, such as grocery shopping. Participants must meet eligibility requirements.